Policy - Student Services

Student Services Policy

provide a service which is friendly, helpful and responsive to your needs;
provide the fullest possible service at all times, within the constraints of available resources
create a pleasant and welcoming environment in which you can achieve your educational goals;
make available materials and information resources appropriate to your needs;
train and develop our staff so that they continue to provide a quality service;
use the information gathered from complaints and suggestions, and user surveys to help us improve services;

taking good care of college materials, property and equipment;
returning the materials you borrow in good order and on time;
refraining from eating, drinking, smoking and using personal stereos and mobile phones in the college;
looking after your personal property, keeping valuable items with you at all times;
giving quality feedback and making suggestions.