- Our courses require a minimum number of students to proceed
- The College will send a courtesy email to confirm a course is proceeding as planned or a courtesy email and SMS if the course is to be cancelled (if the minimum number of students are not met) two days before the start date
- If you do not receive the courtesy email or SMS confirmation two days before the start date it is the student’s responsibility to contact the College to confirm the course is going ahead
- At all times it is the student’s responsibility to check the course starting date, time and venue
- In the event the course is cancelled by the College due to low enrolments, the course fee will be refunded to the students
- Refunds are processed promptly by the College however we are not able to determine how long the financial institution may take to transfer. Please allow up to 5 working days for the refund to be processed.
Policy last reviewed: July 2020
College policies
- Access and Equity Policy
- Certificate of Attendance Policy
- Code of Conduct
- Complaints Policy
- Course Cancellations Policy
- Customer Service Policy
- Digital Accessibility Statement
- Employment Policy
- Enrolment Policy
- Enrolment Credit Policy
- Enrolment Withdrawal Policy
- Environmental Policy
- Gift Voucher Terms and Conditions
- Harassment Policy
- Membership Terms and Conditions
- Payment Plans
- Privacy Policy
- Physical Activity Readiness Questionnaire (PAR-Q)
- Registered Training Organisation (RTO) Policies
- Smoking Policy
- Terms & Conditions
- Work Health and Safety (WHS) Policy