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Learn to use Microsoft Outlook with our Microsoft Office training courses in Sydney.

This hands-on beginner’s Microsoft Outlook course aims to give the learner a sound grounding in the use of Microsoft Outlook to send and receive emails, send emails with attachments, save attachments, schedule appointments, create and maintain details of contacts and create tasks and to-dos.

Learning outcomes

By the end of this Microsoft Outlook course, you should be able to:

  • understand the Outlook environment
  • create and send a new email and work with existing emails
  • understand how to open, reply to and forward emails
  • mark emails from an unwanted sender as Junk email
  • use the Calendar feature to create appointments
  • create appointments with reminder alarms
  • use the People feature to create and edit contact information
  • use the Tasks feature to create to-do lists.

What will be covered in this MS Outlook course?

Email concepts

  • Email addresses and how email works
  • The benefits of email and email etiquette
  • Emails and viruses

Getting familiar with Outlook

  • Recognise and work with the Outlook environment
  • Use Outlook’s Ribbon to access commands
  • Use Quick Access toolbar to easily perform actions
  • Use the Navigation pane to view Outlook key features such as Mail, Calendar, People and Tasks

Create and send an email

  • Create and write an email
  • Attach a document to an email
  • Add an importance level to an email
  • Request an email delivery receipt
  • Understand and use courtesy copy and blind copy
  • Check the spelling in your email
  • Create and use an automatic sign off for your emails
  • Send the email
  • Open an email you have received

Attachments and flags

  • Open, view and save an email attachment from a received email
  • Flag a received message and add a reminder for yourself
  • Manage, edit and delete a flag from an email
  • Delete an email and recover a deleted email

Junk email

  • What is spam and phishing?
  • Manage spam and phishing emails

Working with the calendar

  • Access the Calendar and change the Calendar view
  • Navigate within a Calendar and display specific dates
  • Create an appointment and create a recurring appointment
  • Use Autocreate to quickly create an appointment
  • Edit, move and delete an appointment
  • Create an additional time zone that displays in your Calendar


  • Understand and use the People view
  • Use the People view to create a new Contact and record details of your email Contact
  • Use Autocreate to quickly create a Contact
  • Delete a Contact and recover a deleted Contact

Tasks and to-do items

  • Understand and use the Tasks view
  • Understand the difference between a Task and To Do
  • View a list of Tasks and sort the Task list
  • View a list of To Do’s
  • Create a Task and add a reminder to a Task
  • Mark a Task as completed and delete a Task
  • Print a list of Tasks

Getting help

  • Access and use Outlooks help feature

Who is this Microsoft Outlook course for?

This beginners Microsoft Outlook course is designed for:

  • This course is for absolute beginners who never used MS Outlook before
  • Those who learned basic skills in Outlook earlier in life and need a refresher
  • Those looking to add some basic necessary skills in preparation to apply for a job

Course venue

Rozelle Campus

2A Gordon Street, Rozelle NSW 2039 (corner of Gordon St & Victoria Rd in the grounds of St. Joseph's Church)

This course has no current classes. Please join our waitlist and we will notify you when we have places available. Join waitlist for Microsoft Outlook Course for Beginners

This course has no current classes. Please join our waitlist and we will notify you when we have places available. Join waitlist for Microsoft Outlook Course for Beginners

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