Team Management Training Course

What you'll learn

Learn to manage your team and guarantee success with our career development short courses in Sydney.

This managing teams course will equip you with the tools and techniques to master the challenges of leading a team. This includes recruiting the best team and then how to effectively lead that team, including working across time zones and cultures. This Team Management course will focus on how to motivate a team and hold team members accountable to each other as well as how to overcome the barriers that can constrain a team (face to face, remote and virtual) from reaching its optimal performance.

This Team Management course will be delivered as an interactive workshop consisting of an instructor-led lecture as well as group and individual activities. This training approach allows participants to work through concepts introduced by the instructor in an application-focused teaching environment. Participants will challenge their understanding of the concepts and consider their application once back in their individual workplaces. This team management course is the introduction any manager needs to start leading effectively and getting the most out of their role, help your team to become a stronger unit that can build on each other's capabilities in this introductory team management course in Sydney.

Learning outcomes

By the end of this team management course, you should be able to:

• Communicate more effectively with team members, both individually and at a group level
• Apply evidence-based team building models for leading effective team outcomes
• Build strong teams aligned to the vision and values of your organisation
• Develop an effective strategy for delivering team outcomes
• Work with your team to streamline processes to achieve required outcomes with fewer steps
• Refine your leadership identity
• Support your team with realistic resources to achieve outcomes in challenging times
• Resolve conflict and difficult situations with team members through an effective negotiation process

Course content

What will be covered in this team management course?

The role of the team leader

• Characteristics of an effective leader
• The difference between a leader and a manager
• How to communicate effectively as a team leader
• As a leader, building trust with your team members
• Delegating tasks to team members based on urgency versus importance
• Discarding tasks for team members, as determined by the Pareto principle
• Team vs task orientation

Team leadership identity

• History of leadership styles
• Establishing your brand of leadership within your team
• Projecting your brand of leadership consistent with the needs of your team
• Importance of feedback in building your leadership identity

Building an effective team

• Application of evidence-based team models, including Tuckman & Jensen, Drexler-Sibbet.
• Developing a high performing team
• Resourcing your team

Team processes and productivity

• How to increase motivation within a team
• How to encourage participation and teamwork
• Enabling individual and team performance

Decision-making within a team

• Different brands of leadership in decision-making
• Telling, selling, conferring and democratizing decision-making within your team

Team meeting procedure

• How to engage team members in a meeting
• The Westminster system of team meetings
• Following up action points
• Managing virtual teams
• How to build a virtual team
• Virtual meeting etiquette
• Motivating team members in a virtual setting
• Tools for strengthening your virtual team presence
• Overcoming challenges in a virtual team meeting

Innovation and problem-solving in a team setting

• Defining a problem within a team setting
• Working with the team to redefine the problem
• Techniques for innovative problem solving
• Application of Design Thinking methodology for innovation within teams

Coaching team members

• How to bring out the best in your team members by the team leader undertaking the role of coach
• Providing resources to help the team achieve its KPIs

Resolving conflict within a team

• Setting healthy boundaries within a team
• Negotiating with team members
• How to handle grievances within a team
• Handling difficult conversations with team members

Managing stakeholder interface within a team

• Aligning stakeholders that are interfacing with your team
• Working with your advocates/ supporters to win over adversarial stakeholders

Reviewing team performance

• Evaluating team performance
• Providing constructive feedback within a team

Intended audience

Who is this team management course for?

This Team Management course is suitable for all professionals, at any stage of their career, who are looking to improve their skills when it comes to managing their teams. This managing virtual teams course has no prerequisites and is open to all members of the public.

Course venue

Rozelle Campus

2A Gordon Street, Rozelle NSW 2039 (corner of Gordon St & Victoria Rd in the grounds of St. Joseph's Church)

Course materials

What to bring to class

• Notepad and pen or tablet