Introduction to Community Services II

Assessments are made against units of competency from the Certificate II in Community Services CHC22015.
  • Read and respond to routine workplace information (FSKRDG10)
  • Communicate and work in health or community services (CHCCOM005)
  • Provide first point of contact (CHCCOM001)
  • Organise and complete daily work activities (BSBWOR202)
  • Use strategies to respond to routine workplace problems (FSKLRG09)

This course has no current classes. Please join our waitlist and we will notify you when we have places available. Join Waitlist

Course description

Learn Introduction to Community Services in Lakemba or Cabramatta

This course is funded by the NSW Government and is free to eligible applicants (see

About the course:

This short course is a part qualification to introduce you to work in community services and build your confidence for further study. You will study five units from the Certificate II in Community Services (CHC22015), with a focus on also building your English communication and work skills. You can also use the units towards the Certificate II Skills for Work and Vocational Pathways. The units prepare you well for higher study in Community Services or a more specialised field like Individual Support and Early Childhood Education and Care. The short course program will also provide learning and career pathway planning, English language and learning support and access to volunteering experience.

Course content

5 accredited units and 1 non accredited unit (Vocational Pathways)

  • CHCCOM005 Communicate and Work in Health or Community Services
  • CHCCOM001 Provide Point of Contact
  • FSKWTG09 Write Routine Workplace Text
  • FSKLRG09 Use Strategies to Respond to Routine Workplace Information
  • BSBWOR202 Organise and Complete Daily Work Activities
  • Vocational Pathways (non accredited)
Course Location:

This 12-session course is offered in two locations as follows:

Canterbury City Community Centre “Cottage” at 28 Croydon Street in Lakemba. Classes starting in February/March and June/July 2019. Please call for details.

CORE Community Services at the corner of Railway Parade and McBurney Road in Cabramatta. Classes starting in February/March and June/July 2019. Please call for details.

Eligibility Criteria

This course is funded by the NSW Government’s State Training Service, ACE Community Service Obligation, Targeted Communities ( It is FREE to those who meet the eligibility requirements below:

  • are 15 years or older and have left school
  • live and work in NSW
  • are an Australian or New Zealand citizen; permanent resident; humanitarian visa or eligible bridging visa holder
  • have (or are willing to get) a Unique Student Identifier (
  • receive eligible Centrelink benefits or experience barriers to training

To discuss your eligibility for the FREE course and enrol please contact us.

Additional information