Digital Marketing Course: Understand the Online Customer Journey

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Learn how to promote yourself and your products by understanding your customers' journey online with our digital marketing courses online & in Sydney.

Customer journey mapping (also called user journey mapping) is the process of creating a journey map, a visual story of your customer's interaction with your brand. This exercise helps businesses step into customer shoes and see their business from the customers perspective. It allows you to gain insight into common customer pain points and how to improve those. Many people and businesses focus just on the online ads but not the complete customer journey. What we will explain and demonstrate is that by considering the whole process, you can improve the final result in this customer journey course in Sydney.

After finishing this course, you might like to enrol in our Digital Marketing Course: Beginners.

Learning Outcomes

By the end of this Customer Journey course, you will have a basic understanding of:

  • the advertising process
  • how your ads perform
  • the importance of landing pages and how to improve them
  • what is the 3 step process when it comes to creating an effective strategy

What will be covered in this customer journey course?

  • Understanding the advertising process
  • How do I know if my ads are performing?
  • What things should I consider when setting up the ads?
  • Understand the importance of landing pages
  • How do you improve your landing page
  • What is the 3 step process when it comes to creating an effective strategy

Who is this course for?

  • Anyone with a website! Digital marketers, eCommerce amateurs and professionals, small business owners, UI/UX designers.

Course delivery

This course is an online workshop held over Zoom.

Classes Online Courses

Digital Marketing Course: Understand the Online Customer Journey

<p>Learn how to promote yourself and your products by understanding your customers' journey online with our <a href="https://www.sydneycommunitycollege.edu.au/courses/business/digital-marketing">

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$75 Limited inc GST / $56 / $60 / $67.50

If there isn't a class to suit you, please join our waitlist and we will notify you when we have places available. Join waitlist for Digital Marketing Course: Understand the Online Customer Journey

If there isn't a class to suit you, please join our waitlist and we will notify you when we have places available. Join waitlist for Digital Marketing Course: Understand the Online Customer Journey

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