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Learn to achieve better outcomes for those you work and socialise with, in this coaching and counselling course, part of our career development and leadership training short courses in Sydney.

This coaching and counselling course equips you with both an introduction to counselling and coaching skills, specially designed for those who have no prior experience in counselling or coaching.

The pressures of today, combined with the changes brought about by COVID-19, has increased the demand for counselling and coaching services both in the workplace and in the community.

This introductory coaching and counselling course examines the concepts that underpin both counselling and coaching, using a person-centred model that empowers the client to make decisions consistent with their own beliefs so that they take ownership and accountability for their preferred pathway forward.

This coaching and counselling course is designed for work settings and also for counselling and coaching members within the broader community.

Learning outcomes

By the end of this coaching and counselling course, you should be able to:

  • apply commonly used counselling and coaching frameworks
  • develop a set of practical, evidence-based skills for both counselling and coaching
  • help counsel clients and coaches to identify the issue they wish to address
  • maintain healthy distance/ boundaries between the client/ coachee and yourself
  • manage unique emotions and circumstances involving grief and loss, anger and depression
  • utilise the skills learnt in everyday work and living situations

Ideal for

Designed for those who have had little to no prior experience in coaching or counselling.

Course content

This coaching and counselling course covers the following topics:


Exploring emotions

  • Building rapport
  • Active listening skills
  • Reflecting both content and feelings

Identifying the real problem

  • Asking the right questions to identify the problem
  • Defining and redefining the problem

Generating options

  • Encouraging the client to create options
  • Adding any additional options to the client's list

Developing an action plan

  • Allowing the client to select the option they most prefer
  • Developing an action plan for the client’s preferred option

Professional issues

  • Duty of care
  • The counsellor not projecting their values and beliefs
  • Setting and respecting healthy boundaries

Dealing with particular problems

  • Relationship issues
  • Depression
  • Grief and Loss
  • Addiction


What is coaching

  • The aims of a Coaching Strategy
  • Benefits of coaching
  • When is Coaching appropriate?

The Coaching Framework

  • Using the ‘GROW’ structure
  • Narrative coaching and the coaching conversation
  • The importance of silence in coaching

The Coaching Conversation

  • Fundamental path of a Coaching Conversation
  • Questions to use in the Coaching Conversation
  • Perceptual Awareness in Coaching Conversation
  • Non‐productive thinking habits and shifting to alternative ones
  • Barriers to the Coaching Conversation

The Coaching Contract

  • Setting a coaching agreement
  • Setting Goals
  • Identify areas to be coached
  • Getting started: setting goals, designing a plan and establishing feedback cycles
  • Role and responsibilities of the coach and coaching counterpart
  • Ground rules for the coach and coaching counterpart
  • Ensuring confidentiality in the coaching process
  • Ethics and the 'professional presentation of self'.

Evaluating progress in the coaching relationship

  • Evaluation and success criteria
  • Reviewing progress and re‐evaluating goals
  • Taking action

Delivery style

This coaching and counselling course is offered face-to-face with a hands-on learning experience which will introduce you in a practical way to the skills associated with coaching and counselling.

Course venue

Rozelle Campus

2A Gordon St, Rozelle NSW 2039 (corner of Gordon St & Victoria Rd in the grounds of St. Joseph's Church)

If driving, no entry into Gordon Street from Victoria Road. Pedestrian access is opposite Prince Street.

This course has no current classes. Please join our waitlist and we will notify you when we have places available. Join waitlist for Coaching & Counselling Course: Introduction

This course has no current classes. Please join our waitlist and we will notify you when we have places available. Join waitlist for Coaching & Counselling Course: Introduction

Great reasons to enrol in a short course with us

Small classes

A personal approach means quality learning, so you can enjoy plenty of interaction with your instructor and the chance to ask questions.

Short & sweet

Our short courses & workshops get straight to the point, providing the skills you need with minimal commitment of your precious time.

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Our range of venues suit every type of course, are easy to get to, and have the equipment and tech needed to support your learning.

Easy, secure enrolment

Enrol online 24/7 with a safe, convenient 3-step process, and you can change your mind up to 7 days before class starts.

Quality instructors

Our educators bring first-hand experience and knowledge, with up-to-the-minute practices from diverse industries.

For business, or pleasure

Our courses help you rapidly increase your skills and knowledge, for professional development or personal interest.

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