Mastering Small Talk

Making small talk isn’t as easy as it sounds; it isn’t as challenging as it sounds either. Conversing with strangers can be awkward, stilted, even painful, but there is an art to it, and it can be mastered!

There’s nothing small about small talk. You may think that making small talk is just a way to pass the time or avoid awkwardness but many great friendships and relationships have started with a small talk!

Small talk makes big conversations! Join us to discover things that great conversationalists know!

Course content

In this practical workshop you will learn:

• Why the ability to make small talk is so important
• How to approach others – initiating conversation with strangers
• How to make yourself approachable
• How to prepare topics points
• How to make and keep the person comfortable
• How to Observe – Listen – Compliment – Question
• How to find common ground
• Why it’s important and how to follow up with questions or statements
• How to keep building the conversation
• How to make the best exit

Learning outcomes

By the end of the Mastering Small Talk Class, students will know how to:

• use small talk in everyday situations
• approach others with topics and points for discussion and small talk
• make a good first impression
• keep building the conversation

What’s provided

• Each student will receive handouts (PDF) with theory and advice.

What to bring

• Notepad and pen or tablet to take notes
• A list of challenging situations when you will use your new skills

Avoid disappointment. Enrol early.

Please ensure that you have given a valid email and mobile number as all course changes will be communicated via sms or email.